EPFO Update: Here Is All UAN-Members Need To Know About Online Claim Settlement

The Employees Provident Fund Organisation (EPFO) provides number of services for its members for their well-being. One of them is online claim settlement.

According to the EPFO, the Universal Account Number (UAN) members can easily do the online claim settlement.

What are the Claim Forms that can be filed from the UAN-Member Interface directly by the employee?

Member can apply for

PF Final Settlement (Form19),
Pension Withdrawal Benefit (Form10-C) and
PF Part Withdrawal (Form31) from the Member Interface directly
What are the requirements from the member to be for filing Online Claims?

Member should fulfil following conditions:

The member should have activated his/her Universal Account Number and the mobile number used for activating UAN should be in the working condition.
Member’s AADHAAR details should be seeded in EPFO database and he should avail OTP based facility for verifying eKYC from UIDAI while submitting the claim.
Member’s Bank Account along with IFSC code should be seeded in EPFO database.
Permanent Account Number (PAN) should be seeded in EPFO database for PF Final Settlement Claims in case his/her service is less than 5 years.
What are the service requirements for online filing of PF Final Settlement Claims (Form-19)?

Member should fulfil following service conditions:

Date of Joining and Date of Exit of Member should be available in the EPFO Database.
Member should not be working presently under any establishment coverable under PF Act.
The Claim should be submitted not before two months after leaving Establishment.
What are the additional service requirements for online filing of Pension Withdrawal Benefit Claim (Form-10C)?

Member’s Total Service should be more than 6 months and less than 9.5 years in addition to the conditions mentioned under 3) above for filing Pension Withdrawal Benefit Claim.
What are the service requirements for online filing of PF Part Withdrawal Claim (Form-31) (popularly known as Advance cases)?

Member’s Date of Joining should be available in the EPFO database.
What are the different types of Advances and service eligibilities against each?

The service eligiblilty against different types of advances for which member can apply are as under:
epfo online claim settlement

Is member required to give any document for preferring PF Part Withdrawal claim (Form-31)?

Member is not required to give any supporting document while preferring online PF Part Withdrawal case. Member’s act of preferring the advance claim online will be taken as his self- declaration for having applied for the same.
Can member divert the payment to some other Bank Account of his other than one registered with EPFO for preferring online claims?

Member can get the payment only into the Bank Account registered with EPFO and being shown to him under his UAN member interface. If the shown Bank Account is closed or if the member wants to use some other Bank Account, member should not prefer the online claim and first get the Bank Account changed through his current employer.
Can member apply online for advances where sanctioned amount has to be credited to Agency’s Bank Account directly?

Is member required to submit the claim PDF generated on portal to employer / EPFO office?

How is the member required to authenticate online claim submission?

Members applying online are required to authenticate their claim submission using OTP sent to their UIDAI registered Mobile number giving consent to UIDAI to share their e-KYC (Aadhaar) credentials to EPFO.
What is the process for online claim submission?

Steps in Brief would be as follows:

Login to the member interface using UAN credentials.
Satisfy oneself that KYC and service eligibility conditions as mentioned against his UAN are correct and complete.
Select the relevant claim.
Authenticate using OTP received against the mobile registered with UIDAI to complete the online claim submission.

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