Airline services in Bhubaneswar affected due to major outage in Microsoft servers

Bhubaneswar: The flight services in Bhubaneswar Airport have also been affected due to the major outage of Microsoft servers all over the globe. In an interview to KalingaTV, the Joint General Manager (Air Traffic Management) Airports Authority of India Prasanna Pradhan has said that the web or online check-in system for flight boarding is not working.

He further said that all flights have been affected following the outage of Microsoft servers. This has been going on since 10 am IST. There is a delay of almost one hour in both the incoming ad outgoing flights in the Bhubaneswar Airport.

The Joint General Manager of AAI posted in Bhubaneswar said that manual boarding passes are being issued but it is a time taking process. Millions of Microsoft users across the world were affected as the window faces global outage. The ‘blue screen of death’ error screen is being displayed by Microsoft Windows and ReactOS operating systems over the world.

After the global outage, Microsoft in a message informed that the error is caused due to a recent CrowdStrike update. The tech giant informed that its outage started with a subset of its customers experiencing with multiple Azure services in the Central US region.

Notably, Azure is a cloud computing platform that provides services for building, deploying managing applications and services. Following the issues were reports, Microsoft took to its X (formerly Twitter) handle and informed that the company is investing an issue impacting users ability to access carious Microsoft 365 apps and services.

Following this, various airlines have shared their travel advisory. SpiceJet took to its X handle and informed, “We are currently experiencing technical challenges with our service provider, affecting online services including booking, check-in, and manage booking functionalities. As a result, we have activated manual check-in and boarding processes across airports.”

“We kindly request passengers with upcoming travel plans to arrive at the airport earlier than usual to complete check-in at our counters. We sincerely regret for any inconvenience this may cause and assure you that our teams are diligently working with our service provider to resolve these issues promptly. Thank you for your patience and co-operation during this time,” the tweet further read.

IndiGo airlines also shared an advisory that read, “Our system across the network are impacted by an ongoing issue with Microsoft Azure, which has resulted in increased wait times at our contact centres and airports. You may experience slower check-ins and longer queues. We are all hands-on deck and are working relentlessly to restore stability and normalcy. Our digital team is also coordinating closely with Microsoft Azure to resolve these issues swiftly.”